Office of Public Integrity

Office of Public Integrity2019-09-09T17:04:00+00:00

The mission of the Office of Public Integrity is to review officer involved critical incidents and investigate complaints received on sworn and non-sworn employees of the Laredo Police Department. Critical incidents include officer-involved shootings, vehicle pursuits, or any incident resulting in serious injury or death of a person, regardless of any allegations of misconduct. In addition, all complaints of misconduct, whether received from residents or department employees, are thoroughly investigated by the Office of Public Integrity to ensure the integrity of the Laredo Police Department.

The purpose of this fact finding unit is threefold.

Protection of the Public

The residents of Laredo have the right to receive fair, efficient, and impartial law enforcement. Any misconduct by department employees must first be detected, then thoroughly investigated, and finally properly adjudicated to assure the highest standards of conduct.

Protection of the Department

The Laredo Police Department is often judged by the conduct of its individual employees. It is imperative that the whole organization not be criticized because of the misconduct of a few. An informed public must have confidence that its police department honestly and fairly investigates and adjudicates all allegations of misconduct against its employees.

Protection of the Employee

Employees must be protected against false and misinformed allegations of misconduct. This can only be accomplished through a consistently thorough investigative process.
The following is a list of the members of the Office of Public Integrity & their contact information:

  • Lt. Luis Martinez (956) 795-2866
  • Sgt. Juan Alfaro (956) 790-1979
  • Claudia Cantu (Admin. Secretary) (956) 790-1980
  • Inv. Pedro Malacara (956) 790-1975
  • Inv. Gilbert Benavides (956) 790-1978
  •  Inv. Charlie Rosales (956) 790-1977


Rosa Rodriguez (956)795-2861 or email

Yaretzy Campos (956)625-6829 or email

Who May Make a complaint?

Citizens and non-citizens alike may make complaints of inappropriate behavior or misconduct by members of the Laredo Police Department.

How Do I File a Complaint?

Complaints against employees of the Laredo Police Department may be made by phone, by letter, or in person. In order to file a complaint you must first contact any member of the Office of Public Integrity (listed above) or call Laredo Police Department (956) 795-2800 and ask to speak to a Police Supervisor.

What Happens Next?

Office of Public Integrity personnel will take statements from complainant(s) and/or witness(es) sworn under oath and notarized as mandated by state law. When applicable, photographs may be taken, physical evidence gathered, and medical records examined. The accused employee and any other employee at the scene of the incident are required to submit a written report of in response to the complaint. The complainant, witness, and/or employee(s) involved may be required to submit to a polygraph examination. At the completion of the investigation, the complaint is forwarded to the Assistant/Deputy Chief for review. Complainants of a lesser nature are rendered a recommendation by the Assistant/Deputy Chief or supervisor. This recommendation is then forwarded to the Chief of Police for final disposition. Complainants of a serious nature are then forwarded to a Disciplinary Review Board, which in turn, forwards its recommendation to the Chief of Police for final disposition. Upon final disposition of the case, a written response from the Chief’s Office will be sent to the complainant and officer(s) involved.

How Do I Commend an Employee?

The Laredo Police Department is committed to rewarding officers and employees for commendable actions and service. Anyone who feels that an employee has performed his/her duties in a particularly courteous, helpful or competent manner may commend the employee by:

  • Writing a letter directed to the employee, the employee’s supervisor, or the Chief of Police at:

Laredo Police Department
4712 Maher Ave., Laredo, Texas 78041

  • Phone any member of the Office of Public Integrity listed above.

Be sure to obtain the employee’s name, number, and area command he/she is assigned to, and date of incident if possible.
Commendations become a part of the employee’s personnel file.